In the Summer 2022 (Vol. 37 No. 3) issue of The Hayes Report newsletter we provided statistics on our 34th Annual Retail Theft Survey which reported on over 200,000 apprehensions taking place in just 25 large U.S. retail companies in 2021. These companies represented 22,751 stores with combined 2021 annual sales of over $650 billion.
Below are some additional statistics from that survey.
Shrink Trend 2021:
52.0% (13 of 25 retailers) had an increase in company shrink.
44.0% (11 of 25 retailers) had a decrease in company shrink.
04.0% (01 of 25 retailers) had no change in company shrink.
Average Theft Case Values in 2021
Total Thefts: $1,180.39 up 26.0%
Shoplifters: $1,178.57, up 26.6%
Employees: $1,188.46, up 22.6%
Shoplifting Apprehensions 2021:
47.6% (10 of 21 retailers) had an increase in apprehensions.
52.4% (11 of 21 retailers) had a decrease in apprehensions.
(Note: Only 21 participants reported shoplifting apprehensions in 2021.)
Shoplifting Apprehension Recovery Dollars 2021:
61.9% (13 of 21 retailers) had an increase in SL recovery dollars.
38.1% (08 of 21 retailers) had a decrease in SL recovery dollars.
Shoplifting Recoveries Without an Apprehension 2021:
95.0% (19 of 20 retailers) had an increase in recovery dollars without an apprehension.
05.0% (01 of 20 retailers) had a decrease in recovery dollars without an apprehension.
(Note: Only 20 participants reported shoplifting recoveries without an apprehension in 2021.)
Dishonest Employee Apprehensions 2021:
68.0% (17 of 25 retailers) had an increase in DE apprehensions.
32.0% (08 of 25 retailers) had a decrease in DE apprehensions.
Dishonest Employee Apprehension Recovery Dollars 2021:
56.0% (14 of 25 retailers) had an increase in DE recovery dollars.
44.0% (11 of 25 retailers) had a decrease in DE recovery dollars.
(Note: Statistics from the 34th Annual Retail Theft Survey can be found on our website at: http://hayesinternational.com/news/annual-retail-theft-survey/
There is also a downloadable and printable PDF version of the survey which contains some thoughts behind the numbers.) $
