Shoplifting Statistics – The Thefts Continue

Since we regularly receive inquiries regarding trends in shoplifting, this article documents shoplifting apprehensions and recovery dollars over the past five years (2007 thru 2011).  The statistics shown below are from Jack L. Hayes International’s Annual Retail Theft Surveys (20th thru 24th).

(Note: Survey participants change slightly from year to year, so “% +/-” is based on common participants for that year who also supplied statistics for the previous year.)

Shoplifting Apprehensions.
Year   # Apprehs    % + / –

2007     626,314      +  9.16%
2008     832,106      +  7.65%
2009   1,104,817     +16.80%
2010     959,903      –   4.09%
2011   1,005,003     + 5.95%

Shoplifting apprehensions have increased 9 of the past 10 years!

Shoplifting Recovery Dollars.
Year   Recovery $s % + / –

2007   $  83.25 mil   +   7.69%
2008   $113.10 mil   + 30.24%
2009   $111.78 mil   +   1.00%
2010   $104.11 mil   –    4.74%
2011   $113.87 mil   + 13.92%

As with the shoplifting apprehensions above, surveyed companies report shoplifting recovery dollars have increased 9 of the past 10 years!

Shoplifting Recovery Dollars, Where No Apprehension Made.
Year   Recovery $s % + / –

2007   $30.53 mil     + 15.09%
2008   $37.27 mil     +   9.08%
2009   $29.27 mil     + 19.35%
2010   $33.74 mil     + 16.38%
2011   $37.39 mil     + 13.52%

The dollars recovered from shoplifters where no apprehension was made have increased for 15 consecutive years!

Average Shoplifting Case Value:
Year   Avg. Case    % + / –
2007   $132.91        –   1.34%
2008   $135.81        + 20.99%
2009   $110.14        –  13.52%
2010   $108.46        –   0.69%
2011   $113.30        +  7.52%

The average shoplifting case value varies from year to year.

Additional Information – Free Consultation!

Contact us today to discuss your needs within the loss prevention/shrinkage control and safety/risk management areas. For over 30 years we have helped companies to increase their profitability by reducing losses. Complete our information form by clicking here and we will promptly reply!

So, what is fueling these numbers? Why were shoplifting apprehensions and recovery dollars up again in 2011? Why is shoplifting such a problem?

To find out the answers to these and other shoplifting questions, watch for future articles posted on our website www.hayesinternational.com.  $

 

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